Problem Note 43541: The SAS® 9.2 Stored Process Server becomes unresponsive in some conditions
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In some situations, the SAS® 9.2 Stored Process Server becomes unresponsive and the affected SAS Stored Process Server must be stopped at the operating system level in order to recover. Although there are various possible causes for the unresponsive condition, this problem often occurs under high–load conditions.
SAS® Integration Technologies customers who use SAS Stored Process Servers are required to apply the hot fix that is associated with this SAS note. Because there could be additional scenarios that are not addressed by this hot fix, you also should review the following SAS notes:
- SAS Note 43160 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 1"
- SAS Note 43163 "Tips for addressing unresponsive SAS® 9.2 Stored Process Servers, Part 2"
If the SAS Stored Process Server is still unresponsive after you have applied this hot fix and reviewed the preceding SAS notes, compile results from the tests and the log files that are referenced in the SAS notes and contact SAS Technical Support for further assistance.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies | Windows 7 Ultimate 32 bit | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 |
| Windows 7 Professional 32 bit | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Enterprise 32 bit | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft® Windows® for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows XP 64-bit Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Solaris for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| OpenVMS on HP Integrity | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Linux | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| HP-UX IPF | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled Solaris | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled HP-UX | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| 64-bit Enabled AIX | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista for x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows Vista | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Ultimate x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Professional x64 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows XP Professional | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2008 | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||
| z/OS | 9.21 | 9.3_M1 | 9.2 TS2M3 | 9.3 TS1M1 | ||